the supply chain

the supply chain

Over recent years, this food group has grown both organically & through acquisition. The resulting brand portfolio has brought added pressure to the supply chain and its goal of achieving a customer service level of 98.5% or better. Hansaya Consulting were asked to carry out a study across the supply chain to gain an understanding of how the customer service levels could be maximised within the existing working capital constraints.

Hansaya Approach
The Hansaya team worked alongside a small project team, including Supply Chain, Commercial, Purchasing, Manufacturing & HR to develop and implement the new ways of working required to deliver the necessary improvements, as well as developing the “System For Management” (SFM) required to control the whole, supported by a number of KPIs & business metrics.

Actions Taken


  • Review of customer groupings to establish accurate base forecasts
  • Implemented procedures to introduce rigourto the execution of customer promotions
  • Upgraded the sales review process & the link to customers
Supply chain
  • Improved the understanding of supplier constraints and introduced enhanced controls through a structured S & OP process
  • Implemented optimum stock levels for weeks of cover (WOC) and working capita
  • Plan stability & attainment improvement
  • Eff ective capacity management

What our
clients have

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